1. Cancellation Window:

You may cancel your order for Brain Key’s DMIT (Dermatoglyphics Multiple Intelligence Test) product within 14 days of placing the order. After this period, cancellations may not be accepted.

 

2. Requesting a Cancellation:

To request a cancellation, please contact Brain Key at [info@brainkey.com] and provide your order details. Cancellation requests must be made within the specified 14-day cancellation window.

 

3. Refund for Cancellations:

If you cancel your order within the 14-day cancellation window, you may be eligible for a refund. Please refer to our Refund Policy for details on refund eligibility and the refund process.

 

4. Non-Cancelable Situations:

Orders that have already undergone the DMIT analysis process or have had the results generated may not be canceled. Additionally, any cancellation request made after the 14-day cancellation window may not be considered.

 

5. Contact Information:

For any questions or concerns regarding our cancellation policy, please contact us at [info@brainkey.com].

 

6. Changes to Cancellation Policy:

Brain Key reserves the right to modify this cancellation policy at any time. Changes will be effective immediately upon posting on the Website.