1. Satisfaction Guarantee:
Brain Key stands behind the quality of our DMIT (Dermatoglyphics Multiple Intelligence Test) product. We are committed to your satisfaction and believe in the accuracy and reliability of our analysis.
2. Refund Eligibility:
If you are not satisfied with the results of the DMIT analysis and believe that it does not meet your expectations, you may be eligible for a refund.
3. Requesting a Refund:
To request a refund, you must contact Brain Key within [number] days of receiving your DMIT report. You can reach us at [info@brainkey.com]. Please provide your order details and reasons for requesting a refund.
4. Verification Process:
Brain Key reserves the right to verify your concerns and may request additional information to assess the validity of your refund request. This may include but is not limited to providing specific details about the dissatisfaction.
5. Refund Decision:
After reviewing your request and completing the verification process, Brain Key will make a decision on the eligibility of your refund. If approved, the refund will be processed within [number] days.
6. Refund Method:
Refunds will be issued through the same method used for the original payment. If the payment was made by credit card, the refund will be credited to the same credit card.
7. Non-Refundable Situations:
Refunds will not be provided in situations where there is evidence of misuse, abuse, or intentional misinterpretation of the DMIT results. Additionally, any request made after the [number]-day refund window will not be considered.
8. Contact Information:
For any questions or concerns regarding our refund policy, please contact us at [info@brainkey.com].
9. Changes to Refund Policy:
Brain Key reserves the right to modify this refund policy at any time. Changes will be effective immediately upon posting on the Website.